Scope of functions
Technical operation:
- (virtual) hardware
- Server operating system
- Database system
- SAP® application software (ERP, BW)
- Installing new releases, service packs and hotfixes
- Data backup and, if necessary, the restoration of data
- Technical precautions for IT security
- Monitoring
Application support:
- Assign authorizations and set up roles
- Support and development of interfaces
- Communication with the SAP service provider